Refrigeration Service
Before logging a service request please read the following and follow the corrective action procedure
Refrigeration services FAQ
| Possible Cause | Corrective Action |
|---|---|
| Power cord unplugged. | Plug in power cord. |
| Thermostat set too high. | Set thermostat to a lower temperature |
| Cabinet in defrost cycle. | Wait for defrost cycle to finish. |
| Fuse blown or circuit breaker tripped. | Log service request |
| Possible Cause | Corrective Action |
|---|---|
| Excessive amount of warm product placed in cabinet. | Allow adequate time for product to cool down. |
| Door has been open for a prolonged period or door ajar. | Ensure doors are closed when not in use. Avoid opening doors for long periods of time |
| Dirty condenser coil | Log Service Request |
| Evaporator coil iced over. | Unplug unit and allow coil to defrost. Make sure thermostat is not set too cold. Ensure door gasket(s) are sealing properly. |
| Door gasket(s) not sealing properly. | Log Service Request |
| Possible Cause | Corrective Action |
|---|---|
| Tubing vibration. | Ensure tubing is free from contact with other tubing or components. |
| Loose part(s). | Log Service Request |
| Possible Cause | Corrective Action |
|---|---|
| Fridge is dirty. | Fridge needs to be thoroughly cleaned. |
| Fridge has a hole in the bottom where milk etc has collected. | Log Service Request |
| Possible Cause | Corrective Action |
|---|---|
| Fridge is overfilled with product. | Re-stack or remove products from fridge. |
| Thermostat is faulty/broken. | Log Service Request |
| Possible Cause | Corrective Action |
|---|---|
| Bulbs/Lights are broken | Log Service Request |
| Possible Cause | Corrective Action |
|---|---|
| Doors are sticky | Clean doors, ensure doors are not sticky |
| Possible Cause | Corrective Action |
|---|---|
| Thermostat is stuck on less than 0 degrees | Thermostat needs to be reset |
